Privacy Policy

Effective date: July 3, 2026

Introduction

Joa Digital Business ("we", "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit this website or purchase our products. By using our services, you consent to the practices described herein.

Information We Collect

We collect the following categories of information:

• Information you provide: name, email address, billing address, and payment details when you make a purchase
• Automatically collected data: IP address, browser type, device information, pages visited, and referring URL through cookies and similar technologies
• Payment information: payment card details are collected and processed directly by our payment processor, Stripe, Inc. We do not store your full card number on our servers

How We Use Your Information

Your information is used to:

• Process and fulfill your purchase
• Deliver the digital product and grant access to materials
• Send order confirmations and access credentials
• Respond to your support inquiries
• Comply with legal obligations and prevent fraud
• Improve our products and website experience

Third-Party Services

We share your data only with the following categories of service providers, and only to the extent necessary to operate our business:

• Stripe, Inc. — payment processing
• Email service providers — to deliver transactional emails related to your purchase
• Analytics tools — to understand website usage in aggregate form

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Cookies

This website may use essential cookies required for the checkout process and optional analytics cookies to understand visitor behavior. You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from completing a purchase.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your product access, complying with legal obligations, and resolving disputes. Purchase records are retained for a minimum of 5 years for tax and legal compliance.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for non-essential data processing
• Receive a portable copy of your data

To exercise any of these rights, contact us at Contact@joa.business.

Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing through Stripe (PCI-DSS Level 1 certified), and restricted access to personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your data may be processed in countries outside your country of residence, including Brazil and the United States (where Stripe processes payments). We ensure appropriate safeguards are in place for any cross-border data transfers.

Children's Privacy

Our products are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with the effective date noted. Continued use of our services constitutes acceptance of the updated policy.